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Who tells the board?

Alex Collins·26 October 2026·2 min read
84% of CIOs have cancelled an AI project because of legacy systems. Only 20% think their board understands this risk.

Whose job is it to tell the board what your legacy systems can't do?

84% of CIOs/CTOs in GFT's survey said limitations in their legacy systems had caused them to cancel an AI pilot or project.

So what? The 84% isn't a surprise to me, anybody who has worked in technology around legacy systems understands why that figure is expected. We often don't really understand a legacy system until we try to change it, and by that point we find there's no documentation, the staff who built it have left and it may even be out of support, so the risk of changing it suddenly goes through the roof (and yes I've had all 3 of these happen to me!).

But the real takeaway was not the fact the systems are a problem, but that only 20% of CIOs think their board understands this risk. So whose responsibility is it to make sure the board understands the limitations of legacy systems when it comes to transforming an organisation through AI?

The question I would sit with

If you asked your board today what your legacy systems can't do, what would they say?

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Alex Collins

Co-founder & COO of RAI Digital, a consulting venture builder · Ex-EY Consulting Partner · Writing on agentic AI, venture building, logistics platforms and transformation leadership.

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