Can your people keep up?

Are your people keeping up with your AI?

EY-Parthenon asked 1,200 CEOs in 21 countries how AI is paying off, and 47% said their organisation is not developing skills quickly enough to keep pace with AI.

So what? This matches my experience of leaders who are struggling to see both the real-time cost and the returns of AI. On its own, AI finds it hard to generate a return without the transformation and change happening alongside it. I also see pockets of cost appearing all across organisations, which makes it even harder to track centrally, and when you do try to control it from the centre you tend to stifle innovation, by creating processes that limit people's ability to use frontier models and the latest technology.

So the big takeaway for me is this: how do you make sure your staff are keeping up with AI, so that the skills shortage in your organisation doesn't become the limiting factor? Looking ahead, 72% of these CEOs expect skills shortages to become a bigger barrier to growth than access to capital within 3 years.